Access denied when I tried to dowanload file from cms

Hey guys,

I am a new user of webiny, try to use a cms system in an easy way. Webiny is perfect, but recently I have some issues with the files.

I have uploaded the file with gltf format, which contains the 3D model information. Somehow when I try to download the file from the url, I got the following error

The other files like image and text work without problem. Does anyone have a idea how it comes? The Webiny can’t handle such format or there are some permission issues in my s3 bucket?

Thanks!

@znnan could you please email us the file so we can try it ourselves? Feel free to email the file to pavel_at_webiny.com or join our Slack at https://www.webiny.com/slack and send me the file via DM. Thanks!